Creating E-mail signature per user.

[Former Member]

Good Day, Experts,

I need to set up an e-mail signature for one of the users mailing directly from SAP using SBO Mailer.

I did set up the signature in SAP B1 under administration and when I tested it the e-mail signature was still blank.

I googled the issue and came upon this:

"In general the E-Mail signature should be used for the company address
and other such details that are found at the end of an E-mail. The
actual signature should be manually inserted in the email itself.

However, if the email signature needs to be user dependent, then each
PC must have it's own mail server. To do this:

1. 1. On each client machine where an email will be sent from SAP Business One use the Server Tools Installer to install the SBO Mailer server. None of the other server tools are required.
2. 2. Define the settings as required to use SBO Mailer on the client machine.
3. 3. Ensure that the SBO Mailer starts with the OS. If not then the correct email signature will not be used in the emails.
4. 4. Users can then use the 'Change Email Signature' button to personalise their email signature."

Now all the stuff mentioned here is set up correctly but still does not work.

They are on SAP V9 PL.07

Please advise because i need this sorted.

Kind Regards,

Izak Potgieter

[K_Pauquet]

Hello Izak Potgieter,

please check if SAP Note 1163095 is any  help.

Best regards,

Kerstin

[Former Member]

Good Day, Kerstin,

Thank you for the feedback regarding SAP Note 1163095.

However  I did came across this note last week and did not resolve the issue.

Anything else I can do or try?

Kind Regards,

Izak