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BPC user - not enough space on the disk

Hi

One of our users is facing this issue. When she logs in, she can see all the reports and input forms but if she tries to open any of them, nothing happens. It has only started happening for her this last week with no change in authorisation.

I asked for the EPM log. She gets the message in there:

"

08:49:47,437|ERROR|FilesManagement|FPMXLClient.OpenSaveServerManager.DownloadedFileFromServer|MU57034|||||1|There
is not enough space on the disk.

#

"

I remember getting this same error myself. Then, I had deleted some files from a folder on my PC, and I was back up and running. But I cannot remember what folder that was.

Any ideas what the solutions would be in this case?

regards

sd

replied

Hi Shrikant

You should be able to find the reports in the following:
C:\Users\<user name>\Documents\PC_NW\<user name>\TempLocalXLClient\<environment name>\<model name>\eEXCEL

You can delete the folder or reports and then system will rebuild them when opening the report from the server.


Best regards,
Chuan

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