HANA System tabs in HANA Studio taking more time to open

[Former Member]

Dear Experts,

Currently, we're facing a issue in HANA System in Our HANA Studio. System tabs like "Overview", "Landscape", "Alerts"....... are not opening immediately like other HANA systems. We see like, for "Overview", it is showing "Refreshing overview...." (see in attachment) and for "Landscape", "Alerts"......., it is showing "Pending.....". It is taking more than 20 minutes to open these tabs.

Any ideas, please?

Thanks & best regards,

Sreenu

[Former Member]

Hi Sreenivasa,

It could be anything from a connectivity issue from the server you have HANA studio installed to the HANA System or an actual issue on the HANA system

How about the HANA backup console? do you see the backups taking place regularly especially the log backups...

After you have verified the connectivity to HANA system from another source server and if you find similar issues try to get the Indexserver trace file and check if you have any errors howing up in the trace file

This would be a good point to start troubleshooting

Sunil