Not able to reverse/delete a Delivery note

[former_member198492]

Hi All

I have searched for a solution without success hence my question

We created a sales order for a customer, picked and despatched the goods and invoiced.

The goods that were supposed to be despatched have been found on site so I need to cancel the whole sales order.

Our finance department have reversed the invoice document using VF11. But when I go to use VL09 to cancel the delivery note I get the following message:

'No data available for these selection criteria'

All I entered was the delivery not number, no other selection information.

I was expecting to use:

VL09 - cancel delivery note

VL02N - delete delivery note

VA02 - Delete line on sales order

However, I cannot cancel the delivery note.

As additional information the original delivery note was created July 2013 and it is only now we are trying to cancel it. Could this affect my issue?

Thanks in advance

Darren

[Lakshmipathi · Accepted solution]

Share the document flow from sale order.  For information, irrespective of original PGI date, system will allow you to reverse as long as you have the authorisation to do so.

G. Lakshmipathi

[former_member198492 · Accepted solution]

Hi

Document flow.....

Standard Order - completed

Outbound delivery - completed

WMS transfer order - completed

Pro forma Inv f Div  - completed

GD goods issue:delvy - completed

Invoice - completed

accounting document - cleared

I have SAP authorisation so will not be an authorisation issue

Any help?

Thanks

[Lakshmipathi · Accepted solution]

In the document flow status, cancellation of billing document is missing which means, still the billing document has not been cancelled by the Finance team

G. Lakshmipathi

[former_member198492 · Accepted solution]

HI

Thanks all

Now able to see delivery not in VL09.

The Finance team had not cancelled all invoices. There were 2 lines on the sales order and only 1 was initially reversed.

Thanks for help and guidance

Regards

Darren

[Jelena]

You definitely could run into some issues reversing such old document, but you'd get a different message. It doesn't look like invoice has been cancelled from the flow... Maybe that's what the message is saying? VL09 reverses goods movement, it can only be done after invoice has been cancelled.

Have you checked the delivery statuses in VL03N?

[former_member186385]

Hi ,

Can you check what is the status of the Outbound delivery in Document flow ?

also check the status in VBUK with reference to Delivery

thanks

santosh