PS network activity confirmation CN25
Dear PS experts.
My client has a partial confirmation on a network activity. When they add another partial confirmation using CN25 to the same activity the defaulted work center and activity type are not the same as maintained currently in the network. Is it standard behavior for the confirmation to default the activity type and work center from previous confirmation(s) and not the current work center and activity type on the network? If so, is there a configuration setting that would allow the network confirmation to read the current activity type and work center on the network activity and not fetch these values from previous confirmation record?
My thanks to all. Toliver in Atlanta - GA