Live office logon error : LO02040 with LO SSO authentication
Hope you can help me with this issue.
I have BI 4.1 SP5 deployment on Tomcat with SSO for BI Launchpad fully working.
I installed Live Office on a Windows 7 client.
NOTE: I have also setup SSO for Live Office by following SAP Note:
1646920 - How to configure Web Services Single Sign-On (dswsbobje) with Tomcat for SAP BusinessObjects Business Intelligence platform 4+
When I try to connect to BI server through Enterprize authentication it is working. Can connect , browse content , embed reports into Excel.
BUT, when I try to connect with Windows AD with "Enable Windows Active Directory Single Sing On" option, I get below error:
The user account through which I try to do SSO login is a member of appropriate AD Group and CAN SSO to BI Launchpad with no problems.
With Live Office SSO I get above errors.
Any clues as to the cause of this error ?
Thank you for your feedback.
Davor Mitrasevic replied
I've fixed the problem with LO Single Sign On.
Cause of the error:
In the web.xml both Kerberos Proxy Filter (set the same settings in your global.properties) AND Kerberos Filter (filter mapping) lower in the document need to be commented in.
I did not have Kerberos Filter (filter mapping) commented in , hence the real configuration under the node of Kerberos Proxy Filter was not activated at all although it was correct !!!
Once I commented in the node Kerberos Filter (filter mapping) it all worked fine.
Thanks for your help guys.