License_admin - user consolidation issue

[melissa_tan]

Hi,

Can any experts point to me as to why when trying to execute LICENSE_ADMIN to consolidate the results, I am stuck at the screen whereby it says that "Caution: The data is not current. After the last consolidation, either additional data was uploaded to the system or users were combined again. Repeat the relevant steps in the specified order."

I had ran the system measurements for all the systems all over again and I still get this error message. Is there something I am missing out on?

[melissa_tan]

Anyone has any idea? really appreciate for some hints and tips

[Private_Member_69416]

Hi

Did you executed "Display results" to get the message?

If you started consolidation from icon, try do it from menu.

[melissa_tan]

Hi,

Yes i have done that too and still get the error. I even did delete the old files and ran from the menu and the error still shows,..

[Private_Member_69416]

Try to run program RSLAW_BATCH_USER_CONSOLIDATION manually

[melissa_tan]

Hi Przemyslaw,

this did indeed help resolve my issue. Thanks!