NWA Dashboard: Memory consumption 0%

[former_member207587]

Hi,

in the nwa dashboard in the as java section we have a memory consumption of 0 % (also average and max). In all other systems, this field is filled with different values.

Could this be a sign for some performance issues that were recently reported by our department?

[alwina_enns]

Hello Sasha,

could you please attach a screenshot, which memory consumption do you mean?

Regards, Alwina

[former_member198633]

Hello Sascha,

I assume you see false information here and this alone does not necessarily indicate a performance issue. It is rather the monitoring application is not able to retrieve the information from the server. The root cause may be:

- sapcontrol authorization issue. The current settings are too strict.

- bug. The latest JVM, SAP kernel and core components should be patched.

- some services did not start on the remote server so they are not able to report the status.

Best Regards,

Peter