Unable to do confirmations through Labor Time on Work Manager 62

[Former Member]

Hello,

we've been working on demos for clients with Work Manager 62 and until now we've only been able to do time confirmations through CATS on the device.

Every time we try to do it via Labor Time and sync the device with the back end we get this message:

Sending LaborAdd...

LaborAddSteplet - com.syclo.sap.workmanager.object.TimeTicket.getDuration()Ljava/lang/String;

Server error - please contact your administrator (13)

Logging user out

We've tried deactivating CATS on the device but still get the same error.

We also have implemented sap notes  2161473 and 2163538 but to no success.

Please advise further if possible...

Thank you, kind regards,

Joao

[LeonardoGomez]

Hi Joao,

This is program error. Note 2163538 should solve it but it didn't worked for me either. A few things that you can try:

1) If you have the change, try the same thing on a device in english. This is a localization error so at least you can check if you can run it in english language.

2) Try removing the rule on the RegHours property field on the LaborAdd transaction. In my case this was the field that was causing trouble. If it works you can tweek the rule to restore the functionality.

3) If none of the above worked, then I'm afraid the only way left is to implement a new LaborAddSteplet. Maybe is not that hard

Good luck.

Regards,

Leonardo.