CCMS vs MAI

[Former Member]

Dear SCN members,

I have enabled the monitoring  in SOLMAN 7.1.

Alerts are sent but now I'm missing the CCMS funtionality where in the subject I could identifiy the SID ID.....

Within MAI 7.1 i receive in subjet something like "ABAP System not available" but the SID ID is missing

How can I enter the SID in subjectt using variables in the alerts?

Thank you!

[roland_hennessy · Accepted solution]

Hi Andy,

In order to customize the text of an auto-notification on SOLMAN 7.1, you need to refer to the SAP note #1747633. You can also following this previous link: http://scn.sap.com/docs/DOC-31819. Kind regards, Roland

[prakhar_saxena]

Hi Andy,

The answer is much simpler without any development but requires a little more one time effort.

Kindly create a new custom metric template for each prodution

solman_setup transaction -> technical monitoring>system monitoring>Template Maintenance.

Here create a copy of your technical system template and then change the description of the alert

Please check my blog for all the steps

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2015/05/29/how-to--changecustom...

Thanks

Prakhar