unarchived SFC is auto archived again in short time

[former_member323997]

Hello,

I realized a problem for the archived SFC, we made the unarchive for them, but in a short time (maybe 1 day) the SFCs are auto archived again, do we have any settings to prevent this happening?

Thanks & regards,

Leon

[Former Member]

Leon

Unfortunately, it's the way archiving works. When you unarchive, no data is changed - but this means the actual completion date of the SFC remains as it was, and at the next run of your background achiving job, it will get archived again. You could clear this field, either by processing the SFC in some way in the application, or by custom means. Alternatively, turn off archiving temporarily, or change the system rule "archive SFCs when shoporder is done" to True and set the order to not closed or done to prevent the order and SFCs re-archiving.

Stuart