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Unable to view workitems in manager powl inbox without personalization


Hi Experts,

We are using  ECC 6.0 and EHP7.

We are facing an issue while refreshing the work overview of POWL inbox, upon accessing work items (under Workflow tasks as highlighted below) or upon accessing Leave Approval (under Task Management as shown below) in the "Active Queries".

  To get it refreshed I need to do personalization.

Could you please let me know if I need to do any configurations so that the work overview gets refreshed when I click on work items/Leave Approval in  Active Queries.

when I change 'Active Query' from leave approval to 'work items',

Work overview is not getting refreshed with work items.

when I change the radio button from 'Leave approval' to 'Work items' then only Work overview  is getting refreshed with work items.

Kindly help me out in solving the issue.

Regards,

Santhoshi.

Former Member
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