on 05-22-2015 2:26 PM
Dear,
I was wondering would be able to help me out with the following issue:
I'm trying to create an import license in my company's demo GTS system. I have done the following configurations:
Numbering schemes:
Legal Regulation:
Legal Regulation 'CUST' has been created and was activated for country group level 'CTRY_GROUP_ALL'.
License type:
However, when i try to create a new import license, the dropdown for legal regulation is not populated, hence I can not create a new import license. The License Type dropdown however is actually providing me with options:
Same occurs when wanting to change or displaying an import license (same applies for export licenses). I have verified all custo setting with our sandbox system (where the legal regulation dropdown list is being populated) but I cannot find any differences between the 2 systems.
Hence, would someone have an idea what could be causing this issue?
Kind Regards,
Bram
Hi Bram,
In your screenshot no 3, you have used the type of legal code as"00 Foreign Trade laws ( AWV, EAR), this is generally used for German Regulations, I guess you copied standard legal regulation AWV for your demo and hence it has got populated. Please change it to" 03 Probihitions and Restrictions". Populate the original country of LR with a value eg: "US" if you are doing it for US. This should activate the legal reg during the license creation.
Thanks,
Shrini
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Hi Bram,
I think you missed the step to Activate your Legal Regulation for the required Country or Country Group(s). I'm sure you'll find that easily enough in the IMG.
Regards,
Dave
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Hi Dave,
Thanks for the feedback. This was also the first thing that came up in my mind. However, the legal regulation has been activated:
Do you have any idea what other setting could cause this issue. I am creating a demo in this specific client, so fixing this issue would be really usefull.
Kind Regards,
Bram
You mentioned this is a test environment. Do you have the security access setup so that you have full access to maintain all licenses and licence types? I think I have run into an issue with regards to security in the past. Maybe do an auth check after you try to do the pull-down list for legal reg?
Rachael
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