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Unable to create import license


I was wondering would be able to help me out with the following issue:

I'm trying to create an import license in my company's demo GTS system. I have done the following configurations:

Numbering schemes:

Legal Regulation:

Legal Regulation 'CUST' has been created and was activated for country group level 'CTRY_GROUP_ALL'.

License type:

However, when i try to create a new import license, the dropdown for legal regulation is not populated, hence I can not create a new import license. The License Type dropdown however is actually providing me with options:

Same occurs when wanting to change or displaying an import license (same applies for export licenses). I have verified all custo setting with our sandbox system (where the legal regulation dropdown list is being populated) but I cannot find any differences between the 2 systems.

Hence, would someone have an idea what could be causing this issue?

Kind Regards,


Former Member
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