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Lock box postings.. second posting is not happening.

polaggari
Active Participant
0 Kudos

Hi,

I configured lock box settings in dummy environment and when the lcok box file is processed the postings are

1. Bank Claring Acct Dr

          Customer Cr (clearing of cusotmer open item)

2. Bank GL acct Dr

          Bank clearing Acct Cr

But when lock box file is processed for customer (real time data i mean) only one posting is happening..

1. Bank Claring Acct Dr

          Customer Cr (clearing of cusotmer open item)

I am not able to understand why the second is posting is missing? could any one of you help me with this?

Thanks,

Sree

Accepted Solutions (1)

Accepted Solutions (1)

gopalrawat
Explorer
0 Kudos

Hi,

Please check the setting in OBAY ,  both the check box are tick ( GL account postings , incoming customer postings ) for your processing procedure.

Regards

Gopal

Answers (2)

Answers (2)

0 Kudos

Hi,

Can you check if you have any mandatory fields for the Bank G/L account '100013' in the field status group of the G/L.

Sagar.

sanilbhandari
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi

Please check your configurations. In your prod enviornment, please check if you maintained the settings for Posting area 1 & 2. The below document by can be of help

Thanks & Regards

Sanil Bhandari