When we use punch out catalog we get login error after upgrade to srm7

[Former Member]

Hi All,

Good Day!

We have upgraded from SRM 5 to SRM 7 Ehp2.

Issue Here is; Two of the Punchout Catalogues are not working after upgrade.

In one of the punch out catalog; We could not able to login and getting the login error when we log in due to special characters in hook-url. We did not have this issue before the System upgrade.

In another Punchout Catalogue; we are able to log in but not able to be returnback to the srm application and getting the "http 404 error" . 

Please provide your valuable inputs and help us for closing this.

Thanks & Regards,

Kalappa.

[Former Member]

Hello,

You need to try to launch the Catalog URLs independently. If you are able to launch the Catalog independently then it appears to be an issue with your SPRO settings.

You can try Enabling/Diasbling Inbound Handlers and Outbound Handlers too.

Regards,

Kunal.

[Former Member]

Maybe you need to clear cache settings/cookies these URLs are using?

Maybe a setting in your new SRM to encode HTML special characters?