on 04-12-2007 8:09 PM
We have a need to generate both a 'G2' (customer credit memo) and an 'IG' (inter-company credit memo) from a single Credit Memo Request.
Is this possible with config and/or user exits in R/3 4.7?
<u>Background</u>
We have cases where all sales by a given Sales Org. (related to Company 'A') are supplied by plant(s) related to Company 'B'. When a standard order is processed through billing, both an 'F2' (customer invoice) and an 'IV' (inter-company invoice) are generated, with the value of the 'IV' derived from the value of the 'F2'.
In the event that there was a pricing error on the 'F2', we are required to create a Credit Memo Request, which leads to a 'G2' (customer credit memo) correcting the customer's account.
We want to be able to also generate an 'IG' (inter-company credit memo) from this same Credit memo Request to adjust the 'Sales Org's account').
Hi
Customer credit memo is created with reference to Customer credit memo request
Internal credit memo is created with reference to customer returns delivery.
so process the flow
Credit memo request -->returns delivery
Credit memo request-->customer credit memo(order releated)
Returns delivery-->internal credit memo.(as internal credit memo is delivary related)
Let me know if issues exists,
Reward if this helps
Regards
Simu
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