Exchange rate differences automatically goes into the bank charges which is wrong

[yogeshchaudhari5]

Version: SAP Business One 8.82 (8.82.073) PL: 10

Localization: Sweden

SBO user of Sweden is receiving from some customers payments in a different currency. Sometimes the payment is higher than the amount in SBO. Currently the SBO system will book the calculated differences automatically into the bank charges which is wrong. It should go to exchange rate gains and losses. Where should be wrong in SBO system? How to correct it?

[former_member212181]

Hi Yogesh,

I think its not due to exchange rate differences. May be its due to difference  between Total Payment amount total and Payment amount is going automatically to bank charges field of payment means window.

Please make sure that you 1)select the Invoice reference in "Unreconciled transactions" Grid of Incoming payment screen

2) if the incoming payment amount is more than "Total Payment amount" in grid, then enter extra amount in "Payment on account" field in footer area.

After doing the above things, please go to payment means window and enter payment details. Then it wont go to bank charges field in payment means window.

Thanks

Unnikrishnan