Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Confirmation Popup

Hello all, I'm having a strange issue in CRM with some confirmation Popups.

For example in Campaign Management, I try to Delete a campaign and the application display a popup asking to confirm the deletion. Nothing happens when I click on the Yes or the No button. I have to close the popup using the X in the right-hand corner. The same thing happens in the Loyalty Membership screen.

I'm using IE 11 and I have asked other people to test with IE 10 and the same thing happens. When I do the same process using Google Chrome, it works fine. I have been reading stuff about changes in IE since version 9 and implemented a couple of notes but nothing has worked so far.

We are on CRM 7.13 SP 0005.

Any help would be greatly appreciated.



popup issue.PNG (69023 B)
Former Member

This SAP Note might help. Please make sure to clear the server and browser cache before retesting:

2066407 - Buttons of the data loss handler are disabled

0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question