No payroll period found for the period parameter !!!
The following error messages i am getting in Benefits Enrollment workbench.
"Error when calculating enrollment date for eligibility date"
"No payroll period found for the period parameter XX"
We went live with SAP system around 2 years back. This error occurs for that staff whose hire date is before Go-Live date.
Plan eligibility is based on Hire/Rehire date and contribution percentage depends on years of service from hire/rehire date. In workbench i am not getting these plans for enrollment instead in error list i can see above error messages. But i can add benefit records manually in Infotypes with required contribution percentages.
Thanks in Advance