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No payroll period found for the period parameter !!!

Hi ,

The following error messages i am getting in Benefits Enrollment workbench.

"Error when calculating enrollment date for eligibility date"

"No payroll period found for the period parameter XX"

We went live with SAP system around 2 years back. This error occurs for that staff whose hire date is before Go-Live date.

Plan eligibility is based on Hire/Rehire date and contribution percentage depends on years of service from hire/rehire date. In workbench i am not getting these plans for enrollment instead in error list i can see above error messages. But i can add benefit records manually in Infotypes with required contribution percentages.

Thanks in Advance



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