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Prerequisites check phase fails while installing SOLMAN 7.1 SP13 on windows server 2012 R2

Hello Experts,

While installing solman 7.1 sp13 in windows server 2012 r2 edition ..we came up with an error that shown below..

We did download the hotfix that microsoft provides in the link
http://support2.microsoft.com/kb/2820470
as well as we did the windows update..

although Nothing that really matters..Please help..

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Former Member
replied

Hi Anoop,

You should share your solution when you close the thread, since you solved it yourself.

However, I know the solution, having just gone through this myself. It's really quite simple. For Windows 2012 R2, there is no hotfix to download and apply (the hotfix in the KB is for Windows 2012, not 2012 R2). In Win 2012 R2 there is a minor registry change to make manually, and it is completely and fully described in the Microsoft KB article. Add the registry key mentioned, and the prerequisites check will pass. This is a new check in the latest versions of SWPM -- earlier versions didn't check for this registry key.

Cheers,

Matt

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