on 05-14-2015 1:35 PM
Hello gurus,
My client has issue with remediation plan assignment notification. The control owner received e-mail about issue. After he assigned issue to somebody, there is no e-mail for this remediation plan. The e-mail job is working fine. Could you please help me?
Hi Aysen,
Can you check whether the remediation task is added in GRCNOTIFICATION scenario?
Path :
SPRO -> GRC -> General Settings -> Workflow -> Workflow email notifications -> Maintain Workflow notifications.
In this configuration select GRC Notification -> Filter settings to check whether Remediation related task is present or not??
Thanks,
Vinay Athmakuri
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Hello Aysen,
Can you check the carryforward option is enabled or Not
if not enable and try
SPRO -> Governance, Risk and Compliance -> Process Control -> Sign-Off -> Carry Forward Open Issues After Sign-off
check below Note
1982794 - How to set Carryforward flag
Regards
Baithi
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