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Field NAME_TEXT not deleted in customer master record

Former Member
0 Kudos

Good morning all,

We have this type or problem:

There are some customer master record that have filled the field "NAME_TEXT" which is stored in ADRC table.

This is a consequence of a changement of logic to manage titles in customer master record in new release vs old releases. Is possible for the user, using a button, delete this field, because otherwise this information is printed on sales document.

We have done it, but the field appear again and so the problem still exist!

We want to delete this information, but after we do it, the day after some customer again have the same field filled another time.

We also apply the note 169226 and create the report Z_ADDRESS_CLEAR_NAME_TEXT. We use it yesterday on our production system and delete this field, but today some customer, again, have this field filled.

Someone have the same problem and have found a solution?

Thanks in advance for any contribution.

Gianpaolo

Accepted Solutions (0)

Answers (1)

Answers (1)

moazzam_ali
Active Contributor
0 Kudos

Hi

I have never came across such requirement but after going through the note you shared I am something to talk about.

Are you sure you have followed all the instructions that SAP has mentioned there in this note? If yes and still you are facing the issue then you have to raise this issue to SAP and let them check this in your system.

If there is any doubt about following this note then please check again and follow the instructions step by step and see the result.

Thank$