Solman 7.1 SPS11: No data available in dashboard

[Former Member]

Hi folks,

we have technical monitoring configured in our solman for which i can find alerts and managed system data. Now I am configuring dashboards and added few apps. System availability, system performance for which i can find the data but for alert performance app, i cannot find the data in the app.

Please help if anyone have faced this or have any idea on this.

Faced below error:

No more than one implementation can be selected for the current BAdI

Error while processing action ACT1 of type URL_FWK for app type SAP_ALM_GROUPS_PER_MO_TY_1 (sap.e2erep.alm)

I have checked the below SAP note and i got the query for the corrosponding app.

2038212 - Troubleshooting the Solution Manager Dashboards

Below is the output for RSRT and LISTCUBE

RSRT:              no data available for the query

LISTCUBE:     InfoProvider 0SMALMMP1/0SMD_ALM_ALERTSPERCO is not active; check the entries

[elena_colado · Accepted solution]

Hi Arpit,

As I mentioned to you, extractors were not active.

They can be activated in:

SOLMAN_SETUP - Technical Monitoring - Define Scope  --> Then Reporting --> Activate

Best regards,

Elena

[Former Member · Accepted solution]

Thanks Elena..!! yes it worked in that way.

[Former Member · Accepted solution]

Hi Elena,

I have noticed the system performance app in dashboard again turned grey for all system. Any idea on this??

Thanks.