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Synchronization between SolMan and SAP Service Marketplace

Former Member
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Hi,

We need to syncronize the customer oss messages created in solman with  the SAP service marketplace. We see the message with our S user in the marketplace, but the customer can't see them if he access with his own user.

We excecute the program RNOTIFUPDATE01, but we still have the problem with the customer information.

Thanks in advance.

Regards

Natalia

Accepted Solutions (0)

Answers (1)

Answers (1)

juandavid_murcia
Explorer
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Hi Natalia

There is a program you can schedule for that to run every 5 minutes.  The program is AI_CRM_IM_UPDATE_FROM_SAP

More detail, you can check the following link

Regards.

Juan