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GRC 10.1 / Performance issue during request submission

Former Member

Hello,

I am currently working for a customer, where I am facing heavy performance issues when submitting access requests.

Configuration is setup as required and we are on SP08.

When I create a request and press "SUBMIT", it takes up to 5-10 minutes (!!!!!)  until I receive the message for successful request submission,

(sometimes I even get a time-out from the NWBC screen).

I searched all GRC-related notes, but most of them deal with role/user-sync-issues when it comes to performance.

I know there can be many causes for this issue (browser, network, trace, etc) and analysis can be really time-consuming

That's why I am looking for some guidance to identify the bottleneck of this runtime in a more sophisticated way.

i.e. What is the first thing to check ?   Which logs are the ones to get a first hint about the root cause ?

regards

Johannes

Accepted Solutions (0)

Answers (1)

Answers (1)

madhusap
Active Contributor
0 Kudos

Hi Johannes,

Do you have Risk Analysis on form Submission enabled via parameter 1071? If yes implement below note.

2064336 Risk Analysis on Request Submission in background task

Regards,

Madhu.