Migrating knowledge articles to MindTouch

[Former Member]

Hi,

Just wanted to clarify something.

We have Knowledge articles sitting in different legacy systems.

We want to use SAP Knowledge Central by MindTouch and using mash-up webservice we want to set up the search for the knowledge articles while processing a ticket in C4C.

What's the best way of migrating these Knowledge Articles to MindTouch?

Can anyone help.

Regards,

Subhasish

[rmwilhelm · Accepted solution]

try this link on success.mindtouch.com

Publishing Knowledge to MindTouch - MindTouch Customer Success Center

Hope it helps!

[Former Member · Accepted solution]

Thanks Renee - this is really helpful.

Can you please share any link or info on the MindTouch security aspects.

Can we SSO into MindTouch from C4C?

Will the validation be done by SAML?

Regards,

Subhasish

[Former Member · Accepted solution]

Hi Renee Wilhelm,

Can you please help me to understand SSO concept with C4C with MindTouch?

Regards,

Mithun