How to come back from mulity language to one language e-mail notifications - set standard language

[former_member225180]

Dear all,

we send e-mail notifications in our GRC Access Request in DE an EN.

The problem is that the the e-mail notifications to the user are send in the language of the approver of the stage.

The result is that international end-user sometimes get notifications in german (if an approver log on in german) and don't understand the e-mail text.

Therefore, we decided to use the EN-texts only.

Does someone know how to set a standard language for E-mail notifications from SAP GRC or do I have to copy the english text into the german text body (SE63)?

BR

Melanie

[alessandr0]

Hi Melanie,

yes exactly - copy the text via SE63.

Regards,

Alessandro

[former_member225180]

Hi Alessandro,

thank you for the reply :-).

An other idea is to allow user to log on in english only.

(reason: text variables like %PROVISIONING" or %REQUEST_TYPE% appear in german)

BR

Melanie

[alessandr0]

Hi Melanie,

yes - that's even better as also the adminstrative effort is less than maintaining two languages.

Cheers,

Alessandro

[former_member225180]

Hi Alessandro,

can you tell me where this setting is?

Is it SPRO -> Governance, Risk and Compliance -> General Settings -> Maintain Supported Languages?

BR

Melanie

[alessandr0]

Hi Melanie,

this are the supported languages for Access Control. If you remove all the others beside English the application works only in English. This should work for your requirement.

Regards,

Alessandro

[former_member225180]

Hi Alessandro,

I have found an other alternative.

Transaction SICF -> Service GRAC_UIBB_END_USER_LOGIN -> default_host -> sap -> bc

Tab "Logon Data" -> Language "EN".

Now the language is EN and field is greyed out.

Now user can log on in english only, therefore e-mail notifications for users will be send in EN (incl. variables).

The GUI Log on is possible in different language as before.

BR

Melanie

[alessandr0]

Hi Melanie,

that's another great idea. Thanks for sharing

Regards,

Alessandro