How to track PR to PO creation SLA?
My first time / first question
I would like to monitor the PO from PR creation SLA. Our goal is to have 75% of the PR transformed in POs in 48h.
Is there a way to get this result per PO creator, for a certain period?
Thank you all!
Jürgen L replied
To evaluate time based you need to create an ABAP report since you have to get the information from the change log table CDHDR, because the purchase order table does not have a time stamp field.
If you are okay with days instead of hours, then you can compare EBAN creation date with EKKO creation date. As there is no standard report you still need an own report.
If you can live with a query has to be evaluated by yourself, especially the SQVI does not do any computing, it just gives you 2 columns and the reader has to check if the dates are apart by 2 days from each other.
Also you may need to think about held POs, do they count or not? if not then you may even need to check for the date when the held PO was processed further.
How about release procedure for a PO, when are your 48 hours fulfilled, when everything is released and send to the vendor or already when the buyer just saved the new PO the first time and any internal work on this PO does not matter anymore.