HANA Installation Error - "Cannot install package Saphostagent Setup"

[Former Member]

I'm trying to install HANA but I got the following error. Can anybody help me?

13:42:57.655 - INFO:        file info: mode = 0555, size = 4158 bytes

13:42:57.655 - INFO:      Set package valid

13:42:57.745 - INFO:        Writing registry

13:42:57.745 - INFO:          Wrote 1078610 bytes

13:42:57.746 - INFO:    File '*.swidtag' not found under '/root/Desktop/51049354/DATA_UNITS/HDB_SERVER_LINUX_X86_64'

13:42:57.746 - INFO:  ---------------------------------------------------------

13:42:57.746 - INFO:  END: Extract Software  start: 13:30:40.046 duration: 00:12:17.699

13:42:57.746 - INFO:  ---------------------------------------------------------

13:42:57.746 - ERR :  Extracting software failed

13:42:57.746 - INFO: -----------------------------------------------------------

13:42:57.746 - INFO: END: Create System  start: 13:30:39.716 duration: 00:12:18.030

13:42:57.746 - INFO: -----------------------------------------------------------

13:42:57.746 - ERR : Cannot create system

13:42:57.746 - ERR : error installing

13:42:57.746 - ERR : Installation failed

13:42:57.787 - INFO: Summary of critical errors

13:42:57.746 - ERR :  Installation failed

13:42:57.746 - ERR :    error installing

13:42:57.746 - ERR :      Cannot create system

13:42:57.746 - ERR :        Extracting software failed

13:30:43.311 - ERR :          Cannot install package Saphostagent Setup

13:30:43.311 - ERR :            Extraction of package "Saphostagent Setup" failed

13:30:43.311 - ERR :              error reading archive: cannot read from archive /root/Desktop/51049354/DATA_UNITS/HDB_SERVER_LINUX_X86_64/server/HOSTAGENT.TGZ: does not look like a tar file

Message was edited by: Tom Flanagan

log.txt.zip

[Former Member · Accepted solution]

Thanks all...I've solved the problem placing the media software in a shared folder instead of the desktop.

[Former Member]

Hi All,

Can any one solve my problem while installing SAP HANA SPS10 on R6U6-64bit, am getting following error.please give some solution

[Former Member]

Hi Narsimha

Please assign full permission to /usr/sap/hostctrl/exe/host_profile and /usr/sap/tmp. This should resolve your issue.

[Former Member]

Hi Raj Mohan

Many thanks for quick reply but its not working am getting following error while doing

[Former Member]

Hello Damian,

1. HDB with 8GB of memory !!!!

2. Make sure hanadb can be resolved as per the error in your log.

3. Check your filesystem space (you've put all your source files in /root/Desktop).

# df -h

4. Check that the HOSTAGENT.tgz is still readable with tar -tvf HOSTAGENT.TGZ (don't tink this will be the problem as we can see files are being extracted from the .TGZ)

5. Don't bother with REV91, install a more recent REV.

KR,

Amerjit

[Former Member]

HI Amerjit ,

  I also stuck at Installing package "SaphostAgent step. I can tar -tvf HOSTAGENT.TGZ file. My REV is 95. Machine has 96G memory. Can you make a remote to my machine to take a look issue ?

Thanks

[Former Member]

Hello Nghia,

I don't have at machine to hand to test this out.

1. Could you upload your install log even though I imagine it will be the same or similar as Damian.

2. Can you confirm you followed OSS #2023163 for the tar archives.

3. Can you try and manually extract from the archive (create a new dir in /tmp and try it there). Do this as <sidadm>. Don't think the archive is a problem but let's just eliminate that possibility.

eg:

cd /tmp/YYY

tar -xvzf <software source path>/HOSTAGENT.TGZ

4. Can you check the permissions of the directories/files in the target directory.

/hana/shared/XXX/global/hdb and post the output.

The above is just a first level check to see what things look like.

Cheers,

Amerjit