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Reason for rejection and export license

Former Member
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We have created a sales order with several items. One of the items is associated with legal control and requires a license export. However, after that, we have rejected the item (reason for rejection). We expected that the system wouldn't ask for the export license. Unfortunately, if we check the export license log in sales order the system still asks for the export license.

Have you ever had the same problem?

Thank you!!!

Accepted Solutions (0)

Answers (1)

Answers (1)

S0008252477
Explorer
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HI Oscar,

I have the exact situation. Did you find a solution?

Thanks

Nicolas

JL23
Active Contributor
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check if OSS note 217295 - Control: Cancellation for rejected items fixes your problem

S0008252477
Explorer
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Correct answer. Issue Solved

Thanks Jürgen