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Front-End Print for Browser-Based GUIs PDF Converter Error

Hi All,

We are testing NWBC for HTML printing feature on ECC 6.0 EHP7 (SAP_BASIS 740, kernel 742) but it does not work. I activated frontend_print service and created device type PDF1 (I attached the screenshot of device configuration below). However, after the configuration, the printing does not work as I tested in web browsers (IE, Firefox and Chrome).

In Internet Explorer, I have the following error:

With Firefox, I saw the following error message:

I checked ABAP Development Workbench and realized that the WDK_SPOOL_TO_PDF does exist. However, the corresponding service WDK_SPOOL_TO_PDF does not exist in SICF transaction.

I would be grateful for any contribution to troubleshoot the problem.

Best regards,

Duy

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