Quality Notification creation - how do I communicate this to a diverse group?
We have a requirement for Quality Notification type Q2 to be sent to multiple internal SAP contacts throughout the organization on creation. If a defect is found / reported at a location we need to notify a number of local site personnel as well as others in the corporate hierarchy spread across multiple functions and org units. This contact can be through workflow or email but needs to be driven from the task level within the notification.
I am actually on the HCM side and have been trying to assist with a solution by creating a user defined object 92 - Quality Notification grp and assigning it to the relevant positions in OM. Using this method I can create a quality notification group object for each location to cover off local personnel as well as groups for Corp Purchasing etc. For this to work we would need to Modify table TVPA which we don't want to do. Should this table even be modified?
We don't want to re-invent the wheel here....I am very sure there is a much simpler way to accomplish this without re-doing our whole org structure etc
Would appreciate your expert input