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Change Document ID not created after change is approved

Former Member
0 Kudos

HI ALL,

We are using Solution Manager 7.1 SPS 12 and have configured ChaRM & using only urgent change here.


While testing we noticed that once the "Request for change" is approved by Change manager, document ID for corresponding "URGENT CHANGE" is not created. As a result, the change manager is unable to release the change for development.


we have created maintenance project for charm & all the checks are performed successfully.


we have copied SMCR & SMHF to ZMCR & ZMHF.


Still getting no clue how document is not generating.


Please provide your valuable help so that we can proceed.


Thanks,

Ashish 

Accepted Solutions (1)

Accepted Solutions (1)

rishav54
Active Contributor
0 Kudos

Hi

Can you check the copy controls ,

Whether Z transactions are mapped correctly.

Thanks

Rishav

Former Member
0 Kudos

Thanks Rishav,

Problem solved . I have not created copy control ZMCR->ZMHF after creating copy control Problem resolved.

now documents are generating.

really appreciate your help on this.

Answers (0)