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Serial number profile changed

Hi Experts,

we have an issue where User has created the outbound delivery wrt the Customer sales order with the correct serial number profile, after that he has created the Transfer order and confirmed it, later they did PGI.

finally they came to know that customer stopped the order, so user has changed the serial number profile unknowningly and did LT0G but he was unable to confirm the TO since he is getting the error as "WM serial info for processing is inconsistent."

Please guide me how to go further, i have searched already posted threads but didn't get anyt solution



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