Creating Service user through GRC

[mamoonr]

Hi ,

Is it possible to create a service user from GRC?

We have a requirement where access request for one user  will be sumbitted with one business role (Eg: consisting of roles from System A and System B). 

Now we want user to be provisioned in System A as Dialogue but need user to be provisioned in System B as Service type.

Please suggest some view on this if it can be accomplished or any work around.

Thanks,

Mamoon

[alessandr0 · Accepted solution]

Hi Mamoon,

yes it is possible to create service users. You can choose from User Details.

For your requirement it needs to be splitted in two requests, as this can only be defined once.

Regards,

Alessandro

[mamoonr · Accepted solution]

Hi Alessandro,

Thanks for reply..Can you explain about splitting. Is that need to be done at initiator rule level?

Regards,

Mamoon

[alessandr0 · Accepted solution]

Dear Mamoon,

I don't think that it is possible splitting in the same request. User type (Dialog, Service, etc.) is header information.

What I've mentioned is that you have to create two independet requests whereas in request A you provision system A and in request B you provision system B. In the request you can define once for service and once for dialog.

As I have never set up such scenario I cannot give you more details.

Regards,

Alessandro

[Former Member · Accepted solution]

Hi Mamoon,

i did not find in Configuration settings, to set user type as 'Dialog'. In my system choosing user type it is non-editable, in access request

So, could you say, how can we make this field select-able.

Regards

plaban

[alessandr0 · Accepted solution]

Plaban,

you need to change the EUP configuration so that this field is editable.

Regards,

Alessandro

[Former Member · Accepted solution]

Hi Ab,

i forgot that, with so much configuration around for GRC 10. Thanks.

But, i did not find User type in Header item, to put in Decision table

Regards

plaban