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Errors in CCDB Stores - Extractor CONFIGURATION (OS COMMAND) failed

Hi Everyone,

We have Solution Manager 7.1 system on our customer landscape. Technical Monitoring scenario is configured on it. As I check the alert inbox on a regular basis, I find the below error quite frequently:

Errors in CCDB Stores - Extractor CONFIGURATION (OS COMMAND) failed with below error log:

"Exception while retrieving E2EStore - Failed to open HW file."

Can anyone let me know why is this error getting generated and how this can be resolved permanently.

Thanks.

Regards,

Nidhi

Former Member
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