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SAP ECC6.0 Installation error

Former Member
0 Kudos

Hi......

I am performing SAP ECC 6 domain installation

I am facing below error during installation.

      An error occurred while processing option SAP Business Suite 2005 > SAP ERP 6.0 Support Release 3 > SAP Application Server ABAP > Oracle > Central System > Central System( Last error reported by the step: 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.). You can now:

  • Choose Retry to repeat the current step.
  • Choose Log Files to get more information about the error.
  • Stop the option and continue with it later.

Log files are written to C:\Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENT

Kindly find SAPinst log

INFO 2015-04-22 21:33:21.762

Creating file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_21.

INFO 2015-04-22 21:33:21.762

Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_21.

INFO 2015-04-22 21:33:26.177

Creating file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_26.

INFO 2015-04-22 21:33:26.177

Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_26.

INFO 2015-04-22 21:33:26.473

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2015-04-22 21:33:26.473

Removed file C:\Program Files\sapinst_instdir\x.

INFO 2015-04-22 21:35:16.843

Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\x.

INFO 2015-04-22 21:35:16.859

Removed file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\x.

INFO 2015-04-22 21:35:19.838

Creating file C:\Program Files\sapinst_instdir\x.

INFO 2015-04-22 21:35:19.838

Removed file C:\Program Files\sapinst_instdir\x.

INFO 2015-04-22 21:35:19.838

Copied file 'C:/Users/Administrator/AppData/Local/Temp/4/sapinst_exe.3212.1429763597/dev_sap_kernel' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL'.

INFO 2015-04-22 21:35:19.838

Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel.

INFO 2015-04-22 21:35:19.854

Copied file 'D:/Dumps/sapdvd/SWPM/dev_sap_kernel' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL'.

INFO 2015-04-22 21:35:19.854

Removed file D:\Dumps\sapdvd\SWPM\dev_sap_kernel.

INFO 2015-04-22 21:35:21.242

Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/keydb.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/keydb.5.xml'.

INFO 2015-04-22 21:35:21.539

Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/statistic.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/statistic.4.xml'.

WARNING 2015-04-22 21:35:26.109

Unable to get information about path \\LABEL.ASC\ using GetVolumeInformation. Operating system error message: The specified path is invalid.

INFO 2015-04-22 21:35:26.281

Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/inifile.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/inifile.4.xml'.

INFO 2015-04-22 21:35:27.545

Execute step  Control File   C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\\control.xml

Preprocess  of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|firstSteps|0|W2K_ServicePack_Check|ind|ind|ind|ind|W2K_ServicePack_Check|0

INFO 2015-04-22 21:35:32.615

Working directory changed to C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL.

INFO 2015-04-22 21:35:51.896

Execute step createService of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0

INFO 2015-04-22 21:35:51.943

Creating SAP start service of instance TST/DVEBMGS00...

INFO 2015-04-22 21:35:52.255

Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\sapstartsrv.exe.log.

INFO 2015-04-22 21:35:52.255

Output of E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.

WARNING 2015-04-22 21:35:52.910

Execution of the command "E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin" finished with return code -1. Output:

Cannot start service.

StartService failed: 5

Access is denied.

INFO 2015-04-22 21:35:53.35

Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\sapstartsrv.exe.log.

INFO 2015-04-22 21:35:53.035

Output of E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.

WARNING 2015-04-22 21:35:53.581

Execution of the command "E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin" finished with return code -1. Output:

Cannot start service.

StartService failed: 5

Access is denied.

ERROR 2015-04-22 21:35:53.659

MOS-01011  'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.

ERROR 2015-04-22 21:35:53.675

MUT-03025  Caught ESAPinstJSError in module call: osmod.applicationReturn.

ERROR 2015-04-22 21:35:53.690

FCO-00011  The step createService with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createService was executed with status ERROR ( Last error reported by the step: 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.).

INFO 2015-04-22 21:35:53.971

Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\__instana_tmp.xml.

INFO 2015-04-22 21:35:54.735

Removed file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\instslana.xml.

INFO 2015-04-22 21:35:54.751

Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\instslana.xml.

INFO 2015-04-22 21:36:10.460

An error occured and the user decided to stop.\n Current step "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createService".

INFO 2015-04-22 21:36:18.73

Working directory changed to C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL.

INFO 2015-04-22 21:36:18.104

Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.

Thanks in Advance

Regard.

Krishna

Accepted Solutions (0)

Answers (4)

Answers (4)

former_member182657
Active Contributor
0 Kudos

Hi Sahil,


CreateService failed: 430

Could you check resolution under similar SCN thread

Regards,

Sriram2009
Active Contributor
0 Kudos

Hi Sahil

1. On your Windows OS have you disable the Firewall & UAC?

2. Windows Domain user id's SAPSID & SAPServiceSID as part of local administrator group?

3. Check the kernel level in the USR folder?

BR

SS

Sriram2009
Active Contributor
0 Kudos
former_member182657
Active Contributor
0 Kudos

Could you share sapstartsrv.exe.log file ,in addition if system is maintained under domain then try to validate required permissions to the system OS user as grated by the DC.After grants to the system restart complete system & check again.


StartService failed: 5

  Access is denied.

Sometimes issue relates with inappropriate OS authorizations if operated under control of DC.

Good luck !!

Former Member
0 Kudos

Hi,

Thanks for reply.

Pls find sapstartsrv.exe

Service could not be deleted

Cannot install service.

CreateService failed: 430

The specified service has been marked for deletion.

former_member182657
Active Contributor
0 Kudos

Hi,


MOS-01011  'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.

Could you check with SAP Note   1432833 - IBM i: Installing a Windows MDLS instance for IBM i system .

In addition re-check with required write permissions on the directories.

Regards,