on 04-23-2015 7:27 AM
Hi......
I am performing SAP ECC 6 domain installation
I am facing below error during installation.
An error occurred while processing option SAP Business Suite 2005 > SAP ERP 6.0 Support Release 3 > SAP Application Server ABAP > Oracle > Central System > Central System( Last error reported by the step: 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.). You can now:
Log files are written to C:\Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENT
Kindly find SAPinst log
INFO 2015-04-22 21:33:21.762
Creating file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_21.
INFO 2015-04-22 21:33:21.762
Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_21.
INFO 2015-04-22 21:33:26.177
Creating file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_26.
INFO 2015-04-22 21:33:26.177
Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel_test_22_Apr_2015_21_33_26.
INFO 2015-04-22 21:33:26.473
Creating file C:\Program Files\sapinst_instdir\x.
INFO 2015-04-22 21:33:26.473
Removed file C:\Program Files\sapinst_instdir\x.
INFO 2015-04-22 21:35:16.843
Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\x.
INFO 2015-04-22 21:35:16.859
Removed file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\x.
INFO 2015-04-22 21:35:19.838
Creating file C:\Program Files\sapinst_instdir\x.
INFO 2015-04-22 21:35:19.838
Removed file C:\Program Files\sapinst_instdir\x.
INFO 2015-04-22 21:35:19.838
Copied file 'C:/Users/Administrator/AppData/Local/Temp/4/sapinst_exe.3212.1429763597/dev_sap_kernel' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL'.
INFO 2015-04-22 21:35:19.838
Removed file C:\Users\Administrator\AppData\Local\Temp\4\sapinst_exe.3212.1429763597\dev_sap_kernel.
INFO 2015-04-22 21:35:19.854
Copied file 'D:/Dumps/sapdvd/SWPM/dev_sap_kernel' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL'.
INFO 2015-04-22 21:35:19.854
Removed file D:\Dumps\sapdvd\SWPM\dev_sap_kernel.
INFO 2015-04-22 21:35:21.242
Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/keydb.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/keydb.5.xml'.
INFO 2015-04-22 21:35:21.539
Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/statistic.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/statistic.4.xml'.
WARNING 2015-04-22 21:35:26.109
Unable to get information about path \\LABEL.ASC\ using GetVolumeInformation. Operating system error message: The specified path is invalid.
INFO 2015-04-22 21:35:26.281
Copied file 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/inifile.xml' to 'C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL/inifile.4.xml'.
INFO 2015-04-22 21:35:27.545
Execute step Control File C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\\control.xml
Preprocess of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|firstSteps|0|W2K_ServicePack_Check|ind|ind|ind|ind|W2K_ServicePack_Check|0
INFO 2015-04-22 21:35:32.615
Working directory changed to C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL.
INFO 2015-04-22 21:35:51.896
Execute step createService of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0
INFO 2015-04-22 21:35:51.943
Creating SAP start service of instance TST/DVEBMGS00...
INFO 2015-04-22 21:35:52.255
Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\sapstartsrv.exe.log.
INFO 2015-04-22 21:35:52.255
Output of E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.
WARNING 2015-04-22 21:35:52.910
Execution of the command "E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin" finished with return code -1. Output:
Cannot start service.
StartService failed: 5
Access is denied.
INFO 2015-04-22 21:35:53.35
Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\sapstartsrv.exe.log.
INFO 2015-04-22 21:35:53.035
Output of E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin is written to the logfile sapstartsrv.exe.log.
WARNING 2015-04-22 21:35:53.581
Execution of the command "E:\usr\sap\TST\DVEBMGS00\exe\sapstartsrv.exe -stdin" finished with return code -1. Output:
Cannot start service.
StartService failed: 5
Access is denied.
ERROR 2015-04-22 21:35:53.659
MOS-01011 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.
ERROR 2015-04-22 21:35:53.675
MUT-03025 Caught ESAPinstJSError in module call: osmod.applicationReturn.
ERROR 2015-04-22 21:35:53.690
FCO-00011 The step createService with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createService was executed with status ERROR ( Last error reported by the step: 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.).
INFO 2015-04-22 21:35:53.971
Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\__instana_tmp.xml.
INFO 2015-04-22 21:35:54.735
Removed file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\instslana.xml.
INFO 2015-04-22 21:35:54.751
Creating file C:\Program Files\sapinst_instdir\BS2005\ERP60SR3\AS-ABAP\ORA\CENTRAL\instslana.xml.
INFO 2015-04-22 21:36:10.460
An error occured and the user decided to stop.\n Current step "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createService".
INFO 2015-04-22 21:36:18.73
Working directory changed to C:/Program Files/sapinst_instdir/BS2005/ERP60SR3/AS-ABAP/ORA/CENTRAL.
INFO 2015-04-22 21:36:18.104
Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.
Thanks in Advance
Regard.
Krishna
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Hi Sahil
1. On your Windows OS have you disable the Firewall & UAC?
2. Windows Domain user id's SAPSID & SAPServiceSID as part of local administrator group?
3. Check the kernel level in the USR folder?
BR
SS
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Hi Sahil
Could you check this SAP Note
1375494 - SAP system does not start after applying SAP kernel patch
BR
SS
Could you share sapstartsrv.exe.log file ,in addition if system is maintained under domain then try to validate required permissions to the system OS user as grated by the DC.After grants to the system restart complete system & check again.
StartService failed: 5
Access is denied.
Sometimes issue relates with inappropriate OS authorizations if operated under control of DC.
Good luck !!
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Hi,
MOS-01011 'E:/usr/sap/TST/DVEBMGS00/exe/sapstartsrv.exe' returned with '-1'.
Could you check with SAP Note 1432833 - IBM i: Installing a Windows MDLS instance for IBM i system .
In addition re-check with required write permissions on the directories.
Regards,
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