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Error in packing a delivery

Dear All,

I am experiencing a problem in packing a delivery.

For a certain material EP should be the right pallet to be used, but sometimes it seems that the DP is used instead.

In master data EP is maintained as packaging material.

Could it be that some ship-to only accept DP? Or some other reasons? But no idea where does it come from.

Thanks in advance for the support!

I remain available if any further info is required.

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