Agentry Confirm Message for Subaction

[Former Member]

Hi all,

I have an action which contains three subactions. I try define confirm message step for second subaction. To do this, i add message step in second subaction. The action works and confirm message shows up as "Do you want to add attachment?".

If the user clicks OK button there is no problem but if the user clicks Cancel button this and the third subaction are canceled. I do not want the third subaction to be canceled, it does not include confirm message.

How can i use confirm message step for only second subaction?

Best Regards,

Serkan DEMIR

[chandra_ayyagari · Accepted solution]

In the Action Definition you can configure the CANCEL Action to execute the 3rd sub action so when the user click on NO or Cancel button the CANCEL action is triggered.

thanks,

Chandra

[Former Member · Accepted solution]

Hi Chandra,

It worked according to your suggestion. Thanks for your help.

Best Regards,

Serkan Demir