Willy introscope issue in Basic Configuration

[former_member203760]

Hi Experts,

I am facing issue with Willy introscope enterprise edition, we are unable to view the installation path in SOLUTION MANAGER 7.1 SP12, Basic configuration in step 3.

Can any body please through some light on this issue.

Thanks in advance,

Jana

[former_member198270 · Accepted solution]

Dear Janarthan, As a pre-requisite to this step you need to perform following first then take it head with basic configuration.

1. A diagnostics agent needs to be installed and connected to Solman on the Wily EM host.

2. The operating system user of the diagnostics agent needs to have read write access the Wily EM installation directory. (defaul : /usr/sap/ccms/wilyintroscope).

Also, You would need to have the Wily EM installed as suggested by Matt to resume the Basic Config at Solman.

Regards, Amber S | CTS 

[former_member203760]

Hi all,

Thank you very much for your help.

I have cleared my issue by installation DAA and willy again.

Thanks

Jana

[Matt_Fraser]

Hi Jana,

Have you installed Wily Introscope Enterprise Manager on your Solution Manager host? The SolMan installation guide is vague on this point, but you need to have already installed Wily before you get to this step in Basic Configuration. I ran into the same point of confusion when I was doing this some time back.

Cheers,

Matt

[mamartins]

Hi,

It's the service running? On a Windows Server it's called "Introscope Enterprise Manager".

Are the credentials correct?

Regards,

MM

[ruth_reilly]

Hi Janardhan,

Please see the following "Welcome to the Documentation and Help Area of Introscope"

RCA_Introscope_Home - Technical Operations - SCN Wiki

Regards,

Ruth