SI_CONTRACT Bdoc shows 0 results

[former_member228385]

Hi,

We are trying to replicate ISU Contracts to CRM (One way only) and as precondition we managed to replicate BP, Contract Account, Connection Objects & PoD's successfully.

For ISU Contracts we did the following configurations:

ISU

Step-1-Set Default Product,SM30 [Table Name-ECRMSETTINGS] (Define dummy products, as we don't have any specific products)

Step-2-Activation of Contract Integration Flag, SM30 [Table Name-ECRMCONTROL]

Step-3- Setting the CRM transaction type,SM30 - ECRMTRANSACTTYPE

Step-4- Ran the report ECRM_GENERATE_EVERH

CRM:
Copied transaction type ISUL & Item ISUL

Defined transaction under IS-U transaction type also with usage as " Standard Transaction Type"

Did the replication and its shows green, but when I check in SMW01, SI_Contract Bdoc is showing 0 results.

Please suggest am I missing anything.

Thanks & Regards,

Ravi

[ceedee666]

Hi Ravi,

Can you check the content of the field XREPLCNTL in table EVERH? If it contains the value "O" the contracts are not replicate/loaded in the request load.

Christian

[former_member228385]

Hi Christian,

Thanks for your inputs, value in field XREPLCNTL is "D".

Thanks & Regards,

Ravi Sankar

[ceedee666]

Hi Ravi,

Did the replication and its shows green, but when I check in SMW01, SI_Contract Bdoc is showing 0 results.

What do you mean by this? How did you trigger the replication, using a request load or an initial load?

Christian

[former_member228385]

Hi Christian,

Triggered the replication using initial load (R3AS), checked the status in R3AM1 its green and check SMW01 even no errors there.

Thanks & Regards,

Ravi

[ceedee666]

Hi Ravi,

did you also set up the subscriptions in transaction SMOEAC?

Christian

[former_member228385]

Hi Christian,

Thanks once again for your reply.

Yes subscription is define in SMOEAC, please find below screen shot for the same.

Please suggest do I need to delete this "All Business Transactions (MESG)" and define new replication object "BUS_TRANSACTION_MESSAGE" of type "simple intelligent (msg)" and select the relevant criteria fields

Thanks & Regards,

Ravi

[ceedee666]

Hi Ravi,

the subscription looks good.

I would suggest that you walk trough the document IS-U/CRM Contract Integration (https://websmp108.sap-ag.de/~sapidb/011000358700001143442009E/ContrIntegr_021009_e.pdf) step by step and double check if you missed something.

If this doesn't help you might need to debug the extraction in IS-U and see why no contracts are selected for the initial load.

Christian

[former_member228385]

Hi Christian,

Thanks for your confirmation.

I did went through the IS-U/CRM contract integration, but let some steps, thinking these are more relevant for CRM to ISU replication.

Will go through once again, if not as said by you, will go for debuging.

Thanks & Regards,

Ravi

[former_member228385]

Hi Christian,

Please suggest below points:

As my client replicating Contracts from ISU to CRM, in this case do I still need to maintain templates in "Define Master Data for Generating Technical Objects for CRM Products" & in "Allocate Master Data Template to Object Family for Uploading Techn. Objects".

Thanks & Regards,
Ravi

[william_eastman]

Ravi:

Have you followed the steps outlined in the cookbook linked here?

regards,

bill.

[former_member228385]

Hi Bill,

Yes I do, but that document is explaining replication from CRM to ISU, but for my client replicating Contracts from ISU to CRM.

In this case do I still need to maintain templates in "Define Master Data for Generating Technical Objects for CRM Products" & in "Allocate Master Data Template to Object Family for Uploading Techn. Objects"..

Also we are using just Dummy Product only....

Please suggest what steps I can skip from the document.

Thanks & Regards,

Ravi

[former_member228385]

Hi Bill,

Please suggest do all the configuration are still required as specified in "IS-U/CRM Contract Integration" though the replication is from ISU to CRM & using just Dummy Product.

Thanks & Regards,

Ravi

[former_member197655]

Hi Ravi,

Master data template (MDT) will be used when you are creating Technical Objects , Contract in CRM and wants it to be replicated to IS-U. You can check the queues ( outbound in IS-U SMQ1 and inbound SMQ2 in CRM for any errors). Moreover , use transaction type ISU0  instaed of ISUL for replication and also define the tem category determination as well for your new transaction type ( as it is for ISU0).

Regards,

Manjeet.

[former_member228385]

Hi,

Can any one provide me some clue plz......Please suggest do all the configuration specified in document "IS-U/CRM Contract Integration" are still required ??? though the replication is from ISU to CRM & using just Dummy Product.

Thanks & Regards,

Ravi

[ceedee666]

Hi Ravi,

I never configured a one way replication scenario. Therefore I'm not sure which configuration is needed and which isn't. However, if you only replicate contracts from ISU to CRM this means that you can't change them in CRM. If you assure that contracts can't be change in CRM (e.g. by restricting the authorization) I'd simply recommend to preform the configuration of the bidirectional replication scenario. If you never change a contract in CRM there wont be any replication going back from CRM to ISU.

If you want to debug why no data is send from ISU to CRM in the initial load here are some how an initial load is processed in ISU:

1. CRS_FIRST_DOWNLOAD_TRIGGER
   • Somewhere here the customizing in table CRMSUBTAB is read. Depending on the customizing the respective function module for the data extraction is called.
   • If no customising for an object is found the system defaults to a customizing download
2. After the extraction data is sent back to CRM via CRM_SEND_DATA

Hope this helps,

Christian

[former_member182293]

Exact solution :

Check whether in the IS-U system in table CRMSUBTAB, the following entry exists and where necessary implement it with Transaction SM30.

CONSUMER      CRM

OBJNAME         SI_CONTRACT

UP OR DOWN   D

OBJCLASS       BUSPROCESSND

OPERATION

OBJECTTYPE

MOD NAME      IBSSI_CONTRACT_EXTRACT

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