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Translation Management Tool FWM 01014

We are currently using SAP BusinessObjects BI Platform 4.1 SP5.

The Translation Management Tool is currently giving us the following error when attempting to import a folder from the System Repository:

org.apache.axis2.AxisFault: Unable to find servers in CMS <server@REALM.COM>:6400 ... All such servers could be down or disabled by the administrator (FWM 01014).

As mentioned in the SAP Knowledge Base Article 1974085 the two listed causes are:

1. There is no available Translation Manager Service in one of the Adaptive Processing Servers

2. Request Port for the CMS is not opened in the users firewall

When viewing the services in the APS on the CMC it does show a Translation Service but there are no configuration options for it. As well, there is currently no firewall set up either on the server or the client machine.

Does anyone know a solution?

Thanks.

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