Unconfirm qty in sales order

[Former Member]

Hi,

I have a line item on a sales order which has a quantity of 2.

One piece has already been delivered, so I have the below schedule line.

Now I need to unconfirm this quantity. I have put a reason for rejection on the line item, however in CO09 I have still have a confirmed quantity appearing for this line item in the sales order.

How can I remove this?

Thanks

[Former Member]

giving rejection reason to a sales item with quantity 2 in which 1 has been delivered and the other is unconfirmed - this will only reject the unconfirmed quantity while the one delivered will not be impacted

[former_member223981]

It would not make any sense to change this confirmed quantity.

1 had already been delivered. Therefore, the confirmed quantity has been used to supply the creation of the delivery. If you deleted this confirmed quantity now, it would mean that you have a delivery that has been created without a confirmed quantity in the sales order (would not make any sense). If you really need to delete it, then you should delete the related delivery and then change the confirmed quantity.

[jobis]

Hi Murphy,

Why dont you just modify the schedule line and save the sales order..?

Change the order quantity to 1 in the schedule line and save the document. the document will become completed and your problem will be solved.

try it and post here

Jobi