Index:0 Size:0 error for non administrator group

[Former Member]

Hello, I have some dasboards and webis that I want to run in the iPad, If I login as Administrator everything is fine, but if I login as any other user I get the error: Index:0 Size: 0 can anyone tell me what I am missing? 

I already check the note 1836197 - MOB00082 index:0, Size:0 in SAP BI Mobile App when using a non administartor group member  But I still have the error.

I have these:

SAP BusinessObjects BI Platform 4.1 Support Pack 5
Version: 14.1.5.1501

In all Cases the assigned access level is Full Control ( just to try)

User: Test

Authentication Type: Enterprise

Group: Mobile

Category: Mobile

User Security of the Goup Mobile with Full Control :

• Folder:  Root and  Prueba EDU
• Dashboard:   Ventas2015_prueba27Abr  (Inherited)
• Applications:  SAP BusinessObjects Mobile
  • Extra: WebIntelligence, Dashboards, IDT, Universe Designer
• Category: Mobile and to the  Top-Level Security

 
Folders

Root folder:  (CMC-->Folders-->Manage-->Top-Level security-->All Folders-->Add principal 'Mobile' Group  -->Grant user view right)

Folder for  Webi & Dashboard:  “Prueba EDU”

Categories

  root categories: (CMC-->Categories-->Manage-->Top-Level security-->All Categories-->Add Principals and Add user 'Mobile'-->Assign Security-->Advanced tab-->Add/Remove Rights-->View objects-->Apply)

Category Mobile:

          

Applications:

Dashboards

SAP BusinessObjects Mobile

IDT

Universe design tool

Web Intelligence

Note 1783173

Dashboard and Webi

Login as Test:

[ashutosh_rastogi]

HI Erika,

This is an unexpected error. This error belongs to ArrayIndexOutOfBound exception of Java framework - where the list of size is 0 or null and you try to access object on that list.

Since this is a coding defect (which may or may not be resolved by changing configuration). Next steps - I would strongly recommend that you contact Product Support through the official channel .  http://support.sap.com/incident

Regards,

Ashutosh

[former_member221720]

Hi Ashutosh,

I am getting error while connecting BI Mobile Server through tablet/mobile as: MOB06004 connection to the server could not be established. contact your administrator if the problem persists.

I am using BI 4.1 SP 5

can you please guide me in the issue.

[sander_vanwilligen]

Hi Erika,

I suggest to move this discussion to a different Space, e.g. or .

Best regards,

Sander