What is mean by Service contract

[Former Member]

Hi gurus,

I had an issue about (SRMA Service Contract) Please let me know what is the “Service Contract” when can use in sap-sd?

Thanks in advance

Sarvesh

Message was edited by:

sarvesh datla

[Former Member]

Hi sarvesh,

You use service contracts to record the details of the service package that you have agreed to provide a service recipient with over a specified period of time.

The service contract is made up of a header and one or more items.

At header level you specify:

Partner data such as the partner who is to be provided with the services and the partner who is to be billed for the services

Contract-specific data:

Start and end dates

Cancellation terms

Follow-up actions

Texts

Status information

Price agreements

At item level you specify:

The services to be provided

Partner data

Contract-specific data

Start and end dates

Cancellation terms

Technical objects

Texts

Status information

Price agreements

Billing plan data

pl. reward if it helps.

Regards

Sadhu Kishore

[Former Member]

Hi Sarvesh,

A Service contract is a legal bond between user and the service provider.

It is basically used to initiating automatic billing of routine services at regular intervals(ex.is your AMC(annual maintaince cost))

Remember that the service order do not have a delivery note as there are no physical items to be delivered.

Hope this helps,

Reward if it helps.

SriRam