Message_Type_X dump

[Former Member]

Hi,

We have ECC 6.0. All the end users are getting dump when they login the system from SAP GUI.

We got the same dump one month back, that time we restarted the system temprarily the problem got solved. Agin this time we have got the same dump for all the users. We have not done any patching also.

Please suggest me how to solve and let me know if you need any more informaiton. 

Thanks & Regards

Rao.

[Former Member]

Dear Rao,

Message_Type_X  Dump is likely Kernel Problem.

You need to Update Your Kernel level up to Latest Version.

That may solve your problem.

Regards,

Himanshu

[yuki_wang]

Hello rao ch,

You may check if there is change in role of the users and note 357693.

Best regards,
Yuki

[former_member207186]

Hi,

Regarding this issue, you can also refer to SAP KBA notes below:
1603032 - "Dump with MESSAGE_TYPE_X in SAPLOLEA and AC_SYSTEM_FLUSH and LOLEAU02"
1954476 - "Basic check points for MESSAGE_TYPE_X dump"

Regards,
Bíborka

[alichtenau]

Hi Rao,

would you please attach the dump?

Many thanks,
Andreas

[Former Member]

Short text	The current application triggered a termination with a short dump.
What happened?	The current application program detected a situation which really
	should not occur. Therefore, a termination with a short dump was
	triggered on purpose by the key word MESSAGE (type X).

What can you do? Note down which actions and inputs caused the error.

	To process the problem further, contact you SAP system
	administrator. Using Transaction ST22 for ABAP Dump Analysis, you can look
	at and manage termination messages, and you can also
	keep them for a long time.
Error analysis	Short text of error message:
	Control Framework : Error processing control
	Long text of error message:
	Diagnosis
	An error occurred when the system tried to process the commands
	from the Automation Queue on the presentation server.
	There are several possible reasons for this:
	- The installation of the SAP GUI on the presentation server is
	faulty or obsolete.
	- There is an error in the application program
	- There is an error in the SAPGUI or an integrated control
	Procedure
	1. Make sure that you have imported the appropriate Support
	Package, the current kernel, and GUI patch for the release of your
	system
	2. Check whether the error occurs locally on one or a few PCs, or
	generally on all PCs. Note whether the error only occurs for some
	users, for example because of a specific Customizing setting.
	If it only occurs locally, this suggests an installation problem
	with the PC. Check the installation; if necessary, reinstall the
	software. In the dump, search for the SY-MSGLI field, since it may
	point to the cause of the error.
	3. Activate the Automation Trace (in accordance with SAP Note
	158985).
	4.Start the transaction and continue until the screen immediately
	before the dump.
	5. From the System -> Utilities menu, choose Autom. Queue,
	Synchronous Processing.
	The status bar of the GUI displays the text:
	"Automation synchron flush mode on"
	6. If you now proceed with the application, the short dump will
	display the ABAP call that caused the error; the Automation Trace
	will contain the error on the presentation server.
	7. If necessary, load the short dump and trace files on to
	sapservX, so that SAP can analyze them.
	Technical information about the message:
	Message class....... "CNDP"
	Number.............. 006
	Variable 1.......... " "
	Variable 2.......... " "
	Variable 3.......... " "
	Variable 4.......... " "
How to correct the error	Probably the only way to eliminate the error is to correct the program.
	-
	If the error occures in a non-modified SAP program, you may be able to
	find an interim solution in an SAP Note.
	If you have access to SAP Notes, carry out a search with the following
	keywords:
	MESSAGE_TYPE_X " "
	SAPLOLEA or "LOLEAU02"
	AC_SYSTEM_FLUSH
	If you cannot solve the problem yourself and want to send an error
	notification to SAP, include the following information:
	1. The description of the current problem (short dump)
	To save the description, choose "System->List->Save->Local File
	(Unconverted)".
	2. Corresponding system log
	Display the system log by calling transaction SM21.
	Restrict the time interval to 10 minutes before and five minutes
	after the short dump. Then choose "System->List->Save->Local File
	(Unconverted)".
	3. If the problem occurs in a problem of your own or a modified SAP
	program: The source code of the program
	In the editor, choose "Utilities->More
	Utilities->Upload/Download->Download".
	4. Details about the conditions under which the error occurred or which
	actions and input led to the error.

[alichtenau]

Hi Rao,

have you already tried the latest gui patch?

All SAP GUI patches are made available on SAP Service Marketplace. For more detailed information about where the patches are stored, see SAP Note 563161. SAP Note 330793 describes how you can download the patches.

The installation of SAP GUI patches is described in detail in the SAP GUI installation guide. This guide is available at http://scn.sap.com/docs/DOC-25456.

SAP Note 535308 also contains useful information about installing patches.

Best regards,
Andreas

[Former Member]

Hi Andreas,

Thanks for the reply.

But all the users are getting the same dump immediatly after they login to the system if they enter any transaction.

Regards

Rao.