Solman Service Desk : Authorization and Access

[Former Member]

Hi experts,

We have implemented the Solman Service Desk for our Service management in SolMan 7.0 EHP 1,

Currently everyone are assigned with SAP_ALL profile, as the following SAP Std roles are not enough to impliment SOD.

SAP_SUPPDESK_ADMIN	Role for Service Desk Notification Administration
SAP_SUPPDESK_CREATE	Role for Support Desk Creator
SAP_SUPPDESK_DISPLAY	Role for Support Desk Display User
SAP_SUPPDESK_PROCESS	Role for Support Desk Processor

Can any one help me to find the authorization object for Requester, Processor etc. so that i can create roles for requested, Processor and Assigner.

Regards,

Jaseem

[rishav54 · Accepted solution]

Hi,

Start with the CRM Component for example

For example:- authorization object CRM_ORD_PR

Define the types of transactions here

Also,

you need to implement the SM authorization object while implementing this.

Example:- For processor, assign the authorization object SM_SDK_ADT and value PROC.

Similarly you can restrict the brfplus usage based on authority object FDT_OBJCT

Important: Basic SOD you can apply through B_USERSAT in authority key.

Authority key values you will get from status profile. I hope you had done the business roles setup already.

Regards

Rishav

[Former Member · Accepted solution]

Hei,

Thanks, i did the same way, below are other Authorization object i found.

CRM_ORD_LP

CRM_ORD_PR
CRM_ORD_OP

CRM_TXT_ID

S_OC_ROLE

B_NOTIF_BC
B_NOTIF_IB

SM_TIMEREP

B_USERSTAT

Use Case Overview - SAP Solution Manager - Security and Authorizations - SCN Wiki

Regards,

Jaseem

[Former Member]

Dear Muhammed Jaseem,

I missed ....

u were asking about object not role.

......

regards

rajneesh

[Former Member]

Dear  Muhammed Jaseem,

Have a look, it may help to resolve your query.

Regards

Rajneesh