on 04-09-2015 2:56 PM
Good morning, Sheetal - We had the same problem. We have a number of Windows 7 32-bit PCs. I opened a message with SAP, and here is their guidance. If you look at Note 2124755, it will refer you to another note, Note 1951035. IN this note, it says you need to download the Java Access Bridge for Microsoft Operating System 2.01 from Oracle. The URL is in the Note 1951035. I downloaded the one for the manual installation. Then, once you have extracted the files from the ZIP file, here is where I placed them:
Copy WindowsAccessBridge.dll to %WINDOWSHOME%\SYSTEM32
Copy JavaAccessBridge.dll and JAWTAccessBridge.dll to
C:\Program Files\SAP Lumira\Desktop\jre\bin
Copy accessibility.properties to C:\Program Files\SAP Lumira\Desktop\jre\lib
Copy access-bridge.jar and jaccess-1_2.jar, jaccess-1_3.jar and jaccess-1_4.jar to
C:\Program Files\SAP Lumira\Desktop\jre\lib\ext
For good measure, I usually reboot the PC afterwards. Then you should no longer get the error message "Failed to create the Java Virtual Machine".
I hope that helps!
Regards,
Blair Towe
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Hi Sheetal,
What is the architecture (32-bit or 64-bit) or your OS and Lumira? How much RAM do you have on your computer? Are there any traces created in Lumira log folder (C:\Users\<your user>\AppData\Local\Temp\sapvi\logs)?
Regards,
Boris
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