Background:
Shopping carts are being processed through the new SAP SRM UI (NXP). On occasion, dialog Work Processes are left in 'running' status even when there is nothing happening in the front end.
It occurs for many standard programs, but when checking the WP details, all are pointing to the same class
/IWFND/CL_MGW_RUNT_RCLNT_PRXY and function module /IWBEP/FM_MGW_CHANGESET.
The /IWFND/*_LOG transactions aren't showing any errors or warning
I haven't found any relevant SAP notes.
Environment:
Oracle 11 on AIX
SRMNXP01 100 0002 SRM Add-on New Experience
GW_CORE 190 0003 SAP GW CORE 190
IW_BEP 200 0007 Backend Event Provider
IW_FND 240 0003 SAP IW FND 240
SAP_ABA 701 0013 Cross-Application Component
SAP_AP 700 0029
SAP_BASIS 701 0013 SAP Basis Component
SAP_BS_FND 701 0013 SAP Business Suite Foundation
SAP_BW 701 0013 SAP Business Warehouse
MDM_TECH 710_700 0009 MDM_TECH 710 : Add-On Installation
PI_BASIS 701 0013 Basis Plug-In
and some other bits and pieces (including SAP UI% and associated components)
QUESTION:
At the moment, I'm interested in a BASIS perspective; I want to ensure the platform (SRM_SERVER, GW_CORE, UI5, SRMNXP01, etc) is stable and functional. However, I'm not familiar with debugging / tuning / administrating the SAP Gateway (I still think SMG when I hear Gateway), so these may have fairly obvious answers to the right people, but ...
1) What or where should I be looking for further clues ? My first thoughts are around the available network connections.
2) Is there a transaction that provides real time monitoring of GW CORE ? I've found that the /IWBEP/VIEW_LOG and /IWFND/*_LOG transactions are only useful after the fact.
thanks
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