Executive Service Employee is not changing in Quality notification
I have created a Quality notification in ECC based on Service Order in CRM. Notification is created using RFC. When i change the details of Service Order, it has to be updated in Quality notification in ECC. I tried to change the Executive Service Employee in Service Order and the same should be updated in notification. But in the Service Order only it is getting updated not in notification.
Can anyone help?
Abi S replied
If that Function module is not worked for you to update Partner details, then we have a couple of Function modules but that is not much reliable.
Instead of changing the Partner, you can delete the existing Executive Service Employee using FM BAPI_QUALNOT_DEL_DATA and add the new one using BAPI_QUALNOT_ADD_DATA.
So indirectly the new Executive Service Employee replaces the existing Partner.
Give points if useful.